Overview of TextNow
TextNow is a unique MVNO that provides free phone service via Wi-Fi and low-cost cellular plans. Unlike traditional carriers, TextNow operates using VoIP technology, allowing users to make calls and send texts over Wi-Fi or Sprint’s network (now part of T-Mobile) for mobile data. With an emphasis on affordability, TextNow is ideal for budget-conscious users looking for low-cost or even free phone service.
Plans and Pricing
TextNow offers a mix of free and low-cost premium plans:
TextNow Plans
| Plan Name | Monthly Price | Features |
|---|---|---|
| Free Plan | $0/mo | Free talk & text over Wi-Fi, ad-supported. |
| Nationwide Talk & Text | $9.99/mo | Unlimited talk & text via mobile network. |
| 2GB LTE Plan | $19.99/mo | 2GB high-speed data, unlimited talk & text. |
| 5GB LTE Plan | $29.99/mo | 5GB high-speed data, unlimited talk & text. |
| Unlimited LTE | $39.99/mo | Unlimited data (may slow after 50GB). |
With the free plan, users only need a Wi-Fi connection to call and text, while paid plans allow for cellular connectivity.
Plans and prices change all the time – for the most up-to-date information, check TextNow’s website.
Coverage and Performance
TextNow utilizes T-Mobile’s nationwide network for paid plans, ensuring solid 4G LTE and 5G coverage where available. However, free users are restricted to Wi-Fi-only service unless they purchase a SIM card for mobile network access.
To check coverage in your area, visit the TextNow Coverage Map.
Device Compatibility
- Bring Your Own Device (BYOD): Supports most unlocked GSM phones. Use their device compatibility tool to check if your phone is supported.
- TextNow Phones: Offers a selection of affordable smartphones.
- eSIM Support: Limited availability for select devices.
Features and Benefits
- Free Wi-Fi Calling & Texting: No monthly cost if you use Wi-Fi only.
- Low-Cost Mobile Plans: Affordable data options starting at $9.99/mo.
- Ad-Supported Model: Free plan users see non-intrusive ads to keep service cost-free.
- No Contracts or Commitments: Flexible prepaid service.
- Number Porting: Keep your existing phone number.
Customer Experience
- Customer Support: Available via chat and help center; no phone support.
- Sign-Up Process: Easy online activation with a free app or SIM card purchase.
- Mobile App: Manage your account, make calls, and send texts directly from the TextNow app.
Pros and Cons
Pros:
- Free Wi-Fi calling and texting.
- Affordable cellular plans.
- Uses T-Mobile’s reliable network.
- No contracts or hidden fees.
- Works on most unlocked GSM phones.
Cons:
- Free plan requires Wi-Fi (no cellular backup).
- Ads can be intrusive for some users.
- No in-person customer support.
Comparisons
- TextNow vs Google Voice: TextNow offers actual cellular service options, whereas Google Voice is strictly VoIP.
- TextNow vs Mint Mobile: Mint provides cheaper data plans, but TextNow has a free Wi-Fi-only option.
Check out more plans: Compare Plans
Who It’s Best For
TextNow is ideal for budget-conscious users looking for a free or low-cost phone plan. It’s perfect for those who primarily use Wi-Fi or need an ultra-affordable mobile backup option.
Verdict
TextNow stands out for its free Wi-Fi-based phone service and affordable mobile plans. While it lacks premium features like in-person support, it’s a solid choice for users who prioritize cost savings.
Learn more and sign up at TextNow’s website.