Overview of Tello
Tello is an MVNO that emphasizes simplicity and affordability. Operating on the T-Mobile network, Tello offers flexible plans that allow users to customize their talk, text, and data options. With no contracts or hidden fees, Tello is ideal for budget-conscious individuals, light data users, and families looking for an affordable wireless solution.
Plans and Pricing
Tello’s standout feature is its fully customizable plans, enabling users to select the amount of talk, text, and data they need. Additionally, there are a few predefined plans for simplicity:
| Plan Name | Monthly Price (Single Line) | Features |
|---|---|---|
| Build Your Own | Starting at $5 | Choose custom minutes, texts, and data (up to unlimited). |
| Economy Plan | $10 | 1GB of data, unlimited talk, and text. |
| Value Plan | $14 | 2GB of data, unlimited talk, and text. |
| Smart Plan | $19 | 5GB of data, unlimited talk, and text. |
| Unlimited Plan | $29 | Unlimited data (25GB high-speed), talk, and text. |
Plans and prices change all the time – for the most up-to-date information, check Tello’s website.
Coverage and Performance
Tello operates on T-Mobile’s nationwide network, providing reliable coverage, including access to 5G where available. While coverage is excellent in urban and suburban areas, rural users should check T-Mobile’s network strength in their region.
To check coverage in your area, visit Tello’s Coverage Map.
Device Compatibility
- Bring Your Own Device (BYOD): Tello supports most unlocked GSM devices. Their compatibility checker can confirm your phone’s eligibility.
- eSIM Support: Quick and easy eSIM activation is available for compatible devices.
- Device Purchases: Tello offers a limited selection of smartphones for purchase through their website.
Features and Benefits
- Custom Plans: Fully customizable plans let you pay only for what you need.
- International Calling: Free calls to over 60 countries are included with every plan.
- No Contracts or Hidden Fees: Tello’s transparent pricing ensures no surprises.
- Flexible Family Plans: Manage multiple lines under one account, each with its own customized plan.
- Mobile Hotspot: Included with all data plans at no extra cost.
Customer Experience
- Customer Support: Tello provides responsive support via chat, email, and phone, with an emphasis on customer satisfaction.
- Sign-Up Process: Sign-up is straightforward, and SIM cards ship quickly. eSIM activation makes setup even faster for supported devices.
- Mobile App: The Tello app allows users to manage their accounts, monitor usage, and adjust plans with ease.
Pros and Cons
Pros:
- Highly affordable and flexible plans.
- Free international calling to 60+ countries.
- No contracts, hidden fees, or extra charges.
- Mobile hotspot included at no extra cost.
- Excellent coverage on T-Mobile’s network.
Cons:
- Data speeds may be deprioritized during network congestion.
- Limited phone selection for direct purchase.
- Less appealing for heavy data users needing unlimited high-speed data.
Comparisons
- Tello vs Mint Mobile: Mint Mobile offers lower-cost unlimited plans but requires prepaid bundles, while Tello’s month-to-month flexibility is perfect for those who prefer customization.
- Tello vs US Mobile: US Mobile offers more premium perks, but Tello is more affordable and simpler for light data users.
Check out more plans: Compare Plans
Who It’s Best For
Tello is ideal for:
- Budget-conscious individuals seeking low-cost wireless service.
- Light data users and those with minimal usage needs.
- International callers looking for affordable rates.
- Families who want to customize plans for each line.
Verdict
Tello is an excellent choice for those who value affordability and customization. Its simple, contract-free plans and reliable T-Mobile coverage make it a strong contender in the MVNO space, especially for light data users and international callers.
Learn more and sign up at Tello’s website.