In today’s mobile landscape, more and more consumers are ditching the major wireless carriers in favor of Mobile Virtual Network Operators (MVNOs). These smaller carriers often run on the same big networks (like Verizon, AT&T, or T-Mobile), but offer significantly lower prices and more flexible plans. One concern, however, stops some people from switching: Can I keep my phone number?
The good news is: Yes, you can keep your number when switching to an MVNO. In fact, it’s easier than ever. Here’s a comprehensive tutorial on how to switch to an MVNO without losing your number.
What is an MVNO?
Before we dive into the how-to, let’s briefly explain what an MVNO is. An MVNO (Mobile Virtual Network Operator) is a wireless carrier that doesn’t own its own wireless infrastructure. Instead, it leases capacity from one or more of the major networks. Examples of popular MVNOs include:
- Mint Mobile (T-Mobile network)
- Consumer Cellular (AT&T and T-Mobile networks)
- Visible (Verizon network)
- Straight Talk (uses all major networks)
- US Mobile (Verizon and T-Mobile networks)
Despite using the same towers, MVNOs often offer better rates and no long-term contracts.
Step 1: Choose the Right MVNO for You
Start by researching which MVNOs are compatible with your phone and offer good coverage in your area. You’ll also want to compare plans to make sure you’re getting the right data, talk, and text limits for your needs.
Some factors to consider:
- Which major network(s) the MVNO uses
- Monthly cost
- Plan flexibility and data throttling
- Support for family plans or hotspots
Once you’ve chosen your MVNO, you’re ready for the switch.
Step 2: Check Phone Compatibility
Not all phones are compatible with all MVNOs. Visit the MVNO’s website and use their IMEI checker to confirm that your device will work on their network.
How to find your IMEI:
- On most phones: Dial *#06#
- On iPhones: Settings > General > About
- On Android: Settings > About phone > Status
Enter the IMEI on the MVNO’s site to check compatibility.
Step 3: Make Sure Your Phone is Unlocked
If your phone is “locked,” it won’t work on other networks until it’s unlocked. You’ll need to contact your current carrier to request an unlock. Requirements vary, but most carriers will unlock your device once you’ve paid it off in full.
Tips:
- Verizon phones are usually unlocked by default.
- AT&T, T-Mobile, and others may require you to meet certain criteria or wait a few business days.
Don’t skip this step—it’s essential for a smooth switch.
Step 4: Gather Your Account Information
To transfer your number, you’ll need to provide some information from your current carrier:
- Account number (found on your billing statement or carrier app)
- Account PIN or password (used to verify your identity)
- Billing ZIP code
Make sure this information is accurate—any mismatch can delay the porting process.
Step 5: Sign Up for Your New MVNO Plan
Once you’ve chosen your plan, follow the MVNO’s signup process. You’ll be asked if you want to keep your existing number or get a new one. Choose the option to transfer (or “port”) your number.
You’ll enter the account details from Step 4 during this process. The MVNO will then initiate the port request on your behalf.
Step 6: Wait for the Port to Complete
Porting usually takes a few hours, but in some cases, it may take up to 24–48 hours. During the process:
- Your old service should continue to work until the port is complete.
- You’ll receive a confirmation (email or text) once your number is active on your new plan.
Important: Don’t cancel your old service yourself. Wait for the port to finish—cancelling too early can result in losing your number.
Step 7: Insert Your New SIM Card
Once you receive your new SIM card (or eSIM), insert it into your phone when instructed. Most MVNOs include setup instructions in the package or via email. Some might require downloading an app to activate service.
If you’re using an eSIM, activation is often done digitally, and you may be guided through QR code scanning or profile setup.
Step 8: Test Everything
After the port completes and your new service is active, test the following:
- Make and receive phone calls
- Send and receive text messages
- Use mobile data
- Try hotspot/tethering (if included in your plan)
If something doesn’t work, reach out to the MVNO’s support team—they often have live chat or email support.
Final Tips
- Backup your contacts and data just in case, especially if you’re switching phones too.
- Keep your old SIM card for a few days in case the port has issues.
- Some MVNOs offer trial plans—consider testing before fully porting your number.
Conclusion: Easier Than You Think
Switching to an MVNO without losing your number is easier than it used to be—and it’s often well worth the effort. With the right preparation, you can enjoy lower bills, flexible plans, and the same great coverage you had before.
Whether you’re looking to save money, avoid contracts, or just simplify your mobile life, switching to an MVNO might be your best move in 2025.