Overview of Lively
Lively, formerly known as GreatCall, is an MVNO that specializes in mobile services for seniors. Operating on Verizon’s network, Lively provides reliable nationwide coverage with easy-to-use devices and health-focused features. Their plans include emergency response services, making them a top choice for older adults looking for both communication and safety solutions.
Plans and Pricing
Lively offers simple talk-and-text plans as well as health and safety packages. Below is a breakdown of their main options:
| Plan Name | Monthly Price | Features |
|---|---|---|
| Basic | $19.99/mo | Unlimited calls and texts. |
| Preferred | $39.99/mo | Unlimited calls and texts, and emergency response. |
| Premium | $49.99/mo | Unlimited calls and texts, emergency response, care advocate, and on-call nurse. |
Plans and prices change all the time – for the most up-to-date information, check Lively’s website.
Coverage and Performance
Lively operates on Verizon’s 4G LTE and 5G network, ensuring strong nationwide coverage. While it doesn’t provide premium data speeds, its focus is on reliability and accessibility for seniors.
To check coverage in your area, visit the Lively Coverage Map.
Device Compatibility
- Lively Phones: Specializes in senior-friendly devices like the Jitterbug Smart3 and Jitterbug Flip2.
- Bring Your Own Device (BYOD): Not supported—customers must purchase Lively-compatible devices.
- eSIM Support: Not available.
Features and Benefits
- Senior-Focused Phones: Simple interfaces with large buttons and hearing aid compatibility.
- 24/7 Urgent Response: Direct access to emergency help via the Lively app or devices.
- Health & Safety Services: Includes fall detection, nurse hotline, and urgent care access.
- Nationwide Coverage: Reliable service on Verizon’s network.
- No Contracts: Flexible monthly plans with no hidden fees.
Customer Experience
- Customer Support: Available via phone and online chat with U.S.-based agents.
- Sign-Up Process: Simple online or phone activation with optional professional setup.
- Mobile App: Lively app provides easy access to health and safety features.
Pros and Cons
Pros:
- Designed specifically for seniors with health and safety features.
- Uses Verizon’s strong network.
- No long-term contracts.
- Emergency services add-on for added security.
Cons:
- BYOD is not supported.
- Health & safety services increase overall plan cost.
- Limited high-speed data options.
Comparisons
- Lively vs Consumer Cellular: Consumer Cellular offers more flexible data plans, while Lively includes emergency response services.
- Lively vs TracFone: TracFone has cheaper prepaid options, but Lively specializes in senior-focused services.
Check out more plans: Compare Plans
Who It’s Best For
Lively is best for seniors looking for an easy-to-use phone plan with access to health and safety features. If emergency response services and simplified devices are a priority, Lively is a great option.
Verdict
Lively stands out for its senior-friendly phones and health-focused services. While it may not be the cheapest option, its added security and emergency response features make it worth considering for older adults.
Learn more and sign up at Lively’s website.