Cricket Wireless Review: Affordable Family Plans with Reliable Coverage

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Overview of Cricket Wireless

Cricket Wireless, owned by AT&T, is one of the most recognized MVNOs in the United States. Cricket focuses on delivering straightforward, affordable plans with no annual contracts. Backed by AT&T’s nationwide 4G LTE and 5G networks, Cricket Wireless offers reliable coverage, making it a solid option for families and individuals looking for budget-friendly mobile plans.


Plans and Pricing

Cricket Wireless offers a variety of prepaid plans, including individual and family options. All plans include unlimited talk and text, with varying levels of data. Here’s a breakdown of their popular plans:

PlanMonthly Price (Single Line)Data AllowanceFeatures
5GB Plan$30/mo5GBWi-Fi calling, mobile hotspot.
10GB Plan$40/mo10GBWi-Fi calling, mobile hotspot.
Unlimited Plan$55/moUnlimited (throttled after 22GB)SD video streaming.
Unlimited + 15GB Hotspot$60/moUnlimited (throttled after 22GB)15GB mobile hotspot, HD video streaming.

Family Plan Discounts: Cricket offers multi-line discounts, making it an excellent choice for families. For example, four lines on the Unlimited Plan cost $100 per month.

Plans and prices change all the time – for the most up-to-date information, check Cricket Wireless’ website.

Hidden Fees: Taxes and fees are included in Cricket’s advertised prices, so there are no surprises at checkout.


Coverage and Performance

Cricket Wireless uses AT&T’s network, which provides strong coverage in urban, suburban, and rural areas. 5G access is included with compatible devices and plans at no extra cost. However, data speeds may be capped at 8 Mbps on certain plans, and customers may experience deprioritization during network congestion.

To check coverage in your area, visit Cricket Wireless’ Coverage Map.


Device Compatibility

  • Bring Your Own Device (BYOD): Cricket supports most unlocked GSM devices. Use their device compatibility tool to check if your phone works with their network.
  • eSIM Support: Cricket offers eSIM activation for select devices, simplifying the setup process.
  • Device Purchases: Cricket sells a range of phones, including budget and flagship options, often with promotional discounts.

Features and Benefits

  • Hotspot Access: Available on select plans, including 15GB of hotspot data on the Unlimited + Hotspot plan.
  • Wi-Fi Calling: Included on all plans, enabling reliable calls in low-signal areas.
  • Data Add-Ons: Additional data can be purchased for $10 per 2GB on tiered plans.
  • International Features: Certain plans include free calls to Mexico and Canada, plus international texting.
  • Streaming Perks: The Unlimited + Hotspot plan supports HD video streaming, while other plans are capped at SD quality.

Customer Experience

  • Customer Support: Cricket offers support through live chat, phone, and in-store assistance. The availability of physical stores is a major advantage for customers who prefer face-to-face help.
  • Sign-Up Process: Users can sign up online, in-store, or through the Cricket app, making activation convenient.
  • Mobile App: The Cricket app allows users to manage their account, pay bills, and monitor usage effortlessly.

Pros and Cons

Pros:

  • Affordable multi-line discounts.
  • Reliable coverage through AT&T’s network.
  • Taxes and fees included in advertised prices.
  • Availability of physical stores for in-person support.

Cons:

  • Data speeds capped on some plans.
  • Throttling after 22GB on unlimited plans.
  • Limited hotspot options on lower-tier plans.

Comparisons

  • Cricket Wireless vs Visible by Verizon: Cricket is better for families due to its multi-line discounts, while Visible offers unlimited data at a flat rate with Verizon’s network.
  • Cricket Wireless vs Mint Mobile: Cricket’s no-contract, pay-as-you-go model appeals to users who prefer monthly flexibility, while Mint offers lower prices for long-term prepaid plans.

Check out more plans: Compare Plans


Who It’s Best For

Cricket Wireless is a great choice for families, budget-conscious users, and those who value predictable, all-inclusive pricing. It’s particularly suited to users who live in areas with strong AT&T coverage and want the convenience of in-store support.


Verdict

Cricket Wireless provides a reliable and affordable alternative to major carriers, with a focus on simplicity and family-friendly pricing. While data speed caps may deter some heavy users, its robust coverage, straightforward pricing, and accessible customer support make it a top contender among MVNOs.

Learn more and sign up at Cricket Wireless’ website.